Web Version - Browser and operating system requirements

This article describes the browser and operating systems support for using the web version of GraceBlocks. Please ensure that your system and network meet the following requirements when you work with GraceBlocks to ensure system performance:

 

Operating requirements

Operating area Requirements
Processor

Minimum: Dual-core 2 GHz or higher (Intel i3/i5/i7 or AMD equivalent)

Recommended: Dual-core 3.5 GHz or higher (Intel i3/i5/i7 or AMD equivalent)

Memory (RAM)

Minimum: 8 GB

Recommended: 16GB+

Hard disk

Minimum: 500 MB

Recommended: 1+ TB SSD

Display

Minimum: XGA (1360 x 760) or higher resolution monitor with 32-bit color settings

Recommended: Full HD (1920 x 1080) or higher resolution monitor with 32-bit color settings

Scale and layout of the display 100%
Input device Keyboard and mouse or compatible pointing device
Internet connection Broadband wired or wireless (3G (Min) 5G (recommended)/LTE)
Bandwidth (both up and down)

Minimum: 10Mbps

Recommended: 20+ Mbps  

 

Browser requirements and support

Browser: Chrome 70+ Chrome 48 - 69 Edge 80+ IE Firefox Safari
my.graceblocks.com for authorized users
Windows 10x (desktop) Full Limited Limited Not supported Not supported

Not supported

Windows 8.x (desktop) Limited Limited Limited Not supported Not supported

Not supported

Windows 7 (desktop) Limited Limited Limited Not supported Not supported

Not supported

Mac OS 10.7+ (desktop) Not supported Not supported

Not supported

Not supported Not supported

Not supported

 

Key to browser support

Full Full fidelity on all web pages throughout.
Limited Spot testing is done. Bugs may exist, which you can report, and they may or may not be resolved.
Not supported Not supported, may work but not part of testing scope.

 

Additional system speed considerations

The response time of the GraceBlocks application on the web can be affected by the configuration of the layout of your page in quick view or spreadsheet view. As a general thumb, use quick view for the fastest response times.  If focused on text or email messaging, use messaging view, which also has load times similar to quick view.

To further increase speed, any users reduce the number of columns being displayed by using the columns feature.