Managing payment methods

If you are a Zone owner, you can manage the payment methods on file for making both plan and messaging-related purchases. When a Zone is upgraded for the first time, the payment information you provide is saved automatically into this section as the default payment method. You can add other payment methods at any time. The default payment method is used for any purchase transaction related to messaging. When making plan-related purchases, you can choose the default or add a new payment option. This article reviews how to:

Add payment information

Follow these steps to add a new payment method.

Step Action Visual
1

From the GraceBlocks homepage, move the cursor over the desired Zone name, and click the Settings (gear) icon.

The Zone settings page displays.

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2

In the Payment information section, click +Add.

The Add payment information modal displays.

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3

Enter the details for the card you want to use into the Credit Card Information section.

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4

Keep Use this payment method on future payments checked only if you want to make these new payment details the default payment method for future payments.

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5

Click Add card.

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Edit payment information including setting the default payment method

It is not possible to edit the credit card number of an account that is already on file. However, you can change a card's expiration date or select a payment method to be the go-forward default payment method. Follow the steps below to edit payment information.

Step Action Visual
1

From the GraceBlocks homepage, move the cursor over the desired Zone name, and click the Settings (gear) icon.

The Zone settings page displays.

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2

In the Payment information section, click the ACTIONS list for the payment information row you want to edit, and then select Edit payment information.

The Edit payment information modal displays.

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3

The Credit Card Number field is not editable, but you can change the expiration month and year if desired.

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4

Keep Use this payment method on future payments checked only if you want to make these new payment details the default payment method for future payments.

 

(The default payment method will be indicated in the list by a star.)

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5

Click Update.

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Delete payment information

As long as the payment method is not set as the default payment method, you can delete it. If you want to delete the method that is currently set as the default, you first must follow the steps above to add a new payment method and set that new payment method as the go-forward default. Follow the steps below to delete payment information.

Step Action Visual
1

From the GraceBlocks homepage, move the cursor over the desired Zone name, and click the Settings (gear) icon.

The Zone settings page displays.

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2

In the Payment information section, click the ACTIONS list for the payment information row you want to edit, and then select Delete payment information.

The Delete payment information modal displays.

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3

Read carefully the information in the Delete payment information modal, and follow the instructions if you want to proceed with deleting this payment method.

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